Legal
Refund policy
This policy explains the refund arrangements offered by WIN WITH LEE LIMITED. It does not affect any statutory rights you have under UK consumer law.
The WIN Room membership
The WIN Room membership includes a 30-day refund window. To request a refund, email contactlee@winwithlee.co.uk within 30 days of the relevant initial purchase and include the email address used for your account. Approved refunds are returned to the original payment method.
Other digital products
Other digital products have their own refund terms shown at checkout. Please review those terms before purchasing, as they form part of your order. Where checkout terms provide a refund right, follow the stated process or contact contactlee@winwithlee.co.uk.
Digital content and statutory rights
Where you ask for immediate access to digital content, the checkout may ask you to acknowledge how that affects a statutory cancellation right. We will always honour rights that apply under UK law, including remedies for digital content that is faulty, not as described or not supplied with reasonable care and skill.
Processing
We may ask for information reasonably needed to locate and verify the purchase. Once approved, a refund is submitted promptly, but your bank or payment provider controls how long it takes to appear.
Contact
Send refund requests or questions to WIN WITH LEE LIMITED at contactlee@winwithlee.co.uk.